St. Augustine, Florida, December 26, 2025
A local Vietnam War veteran, Lorenzo Neely, has reported Florida Roof Specialists to state authorities, alleging he lost thousands of dollars due to substandard roofing services. The Florida Department of Business and Professional Regulation is now investigating the company for potential violations of consumer protection laws. The investigation highlights the need for consumer vigilance when hiring contractors, especially for vulnerable groups like veterans.
St. Augustine Veteran Alleges Roofing Scam; State Investigates
St. Augustine, Florida – A local Vietnam War veteran has reported a roofing company to state authorities, alleging he was scammed out of thousands of dollars. The company, Florida Roof Specialists, is now under investigation by the Florida Department of Business and Professional Regulation (DBPR).
Details of the Alleged Scam
Lorenzo Neely, a Purple Heart recipient, claims he trusted Florida Roof Specialists after representatives assured him of quality service. He paid the company a substantial sum for roofing repairs, but the work was either incomplete or substandard. Neely’s home now faces potential damage, and he fears losing his property due to the alleged scam.
State Investigation Initiated
The DBPR has acknowledged the complaint and is currently investigating Florida Roof Specialists. The department has urged other consumers who may have experienced similar issues to come forward. The investigation aims to determine if the company violated any state regulations or consumer protection laws.
Background on Florida Roof Specialists
Florida Roof Specialists is a Jacksonville-based roofing company that has been operating in the area for several years. The company offers various roofing services, including repairs and replacements. However, recent complaints have raised concerns about the quality of their work and business practices.
Consumer Protection Measures
Residents are advised to exercise caution when hiring contractors. It’s recommended to verify a company’s credentials, check for proper licensing, and read reviews from previous clients. The DBPR provides resources to help consumers report and resolve issues with licensed professionals.
Community Response
The local community has expressed concern over the alleged scam, especially given Neely’s status as a veteran. Support has been offered to Neely, and there is a collective call for accountability and transparency in the contracting industry.
Conclusion
The investigation into Florida Roof Specialists underscores the importance of consumer vigilance and the need for reliable, ethical business practices in the home improvement sector. Residents are encouraged to report any suspicious activities to the appropriate authorities to protect themselves and the community.
Frequently Asked Questions (FAQ)
What is the nature of the complaint against Florida Roof Specialists?
Lorenzo Neely, a Vietnam War veteran, alleges that Florida Roof Specialists scammed him out of thousands of dollars by providing incomplete or substandard roofing services, potentially jeopardizing his home.
What actions is the Florida Department of Business and Professional Regulation (DBPR) taking?
The DBPR has initiated an investigation into Florida Roof Specialists to determine if they violated any state regulations or consumer protection laws. They are also encouraging other consumers with similar complaints to come forward.
How can consumers protect themselves when hiring contractors?
Consumers should verify a company’s credentials, ensure they have proper licensing, and read reviews from previous clients. The DBPR offers resources to help consumers report and resolve issues with licensed professionals.
What support is available for veterans who have been scammed?
Veterans who believe they have been scammed can contact the DBPR to file a complaint. Additionally, local veteran organizations may offer support and guidance in such situations.
What is the current status of Florida Roof Specialists?
Florida Roof Specialists is under investigation by the DBPR. The outcome of the investigation will determine any further actions or penalties against the company.
Key Features of the Incident
| Feature | Details |
|---|---|
| Alleged Scam | Lorenzo Neely claims Florida Roof Specialists provided incomplete or substandard roofing services, leading to potential home damage. |
| State Investigation | The DBPR is investigating Florida Roof Specialists for possible violations of state regulations and consumer protection laws. |
| Consumer Advisory | Residents are advised to verify contractor credentials and report suspicious activities to protect themselves and the community. |
| Community Response | Local community members have expressed concern and offered support to Neely, emphasizing the need for accountability in the contracting industry. |
| Veteran Status | Lorenzo Neely is a Purple Heart recipient, highlighting the impact of the alleged scam on veterans in the community. |
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