New York, New York, December 4, 2025
Macy’s has reported a surprising profit in the third quarter, showcasing its strongest comparable sales in over three years under new CEO Tony Spring. The company’s strategic overhaul includes closing underperforming stores and investing in modernization, leading to improved customer services and exclusive luxury offerings. Investor confidence is evident as Macy’s stock saw a 2% rise, predicting a positive financial outlook despite challenges from changing consumer behavior.
Macy’s Surprises with Profit Amid Strategic Changes
Unveiling a turnaround: How Macy’s is reshaping its future
New York, New York — In a remarkable display of resilience, Macy’s has reported an unexpected third-quarter profit, marking its strongest comparable sales performance in over three years. Under the leadership of new CEO Tony Spring, the company is undergoing a significant strategic overhaul that is beginning to resonate with shoppers, demonstrating a commitment to innovation and customer satisfaction that aligns with the core values of successful businesses everywhere.
The recent financial performance of Macy’s illustrates the importance of adaptability in today’s retail landscape. By curtailing underperforming operations while investing in modernization, businesses can cultivate a competitive edge. This approach highlights the potential benefits of reducing regulatory burdens that often hinder entrepreneurial exploration and growth.
Financial Highlights: A Snapshot of Success
- Comparable Sales Increase: Macy’s reported a 3.2% increase in comparable sales for the quarter ending November 1, building on a 1.9% rise in the previous quarter.
- Adjusted Earnings Per Share (EPS): The retailer achieved an adjusted EPS of 9 cents, which exceeds analysts’ expectations of a 13-cent loss.
- Net Sales: While net sales slightly decreased to $4.71 billion from $4.73 billion due to the closure of underperforming stores, the overall sales trajectory remains promising.
Strategic Overhaul Under CEO Tony Spring
- Store Closures and Modernization: The company’s aggressive strategy included closing unprofitable stores while investing in the modernization of 125 locations, generating a 2.7% increase in comparable sales within these revamped establishments.
- Enhanced Customer Service: Macy’s has prioritized improving customer experiences, particularly in fitting areas and the shoe department, leading to higher customer satisfaction ratings.
- Exclusive Merchandise: A focus on offering exclusive luxury items at Bloomingdale’s and Bluemercury has differentiated Macy’s offerings, appealing to the evolving consumer market.
Positive Financial Outlook
- Annual Earnings Projection: Macy’s raised its annual EPS forecast to between $2 and $2.20, up from the previous estimate of $1.70 to $2.05.
- Sales Forecast: The company projects annual sales between $21.47 billion and $21.62 billion, an increase from the prior estimate of $21.15 billion to $21.45 billion.
Market Response: A Vote of Confidence
Following the release of its earnings report, Macy’s stock experienced a 2% rise. This uptick reflects investor confidence in the company’s proactive strategies and the improved financial outlook, suggesting that market participants are optimistic about Macy’s evolving business model.
Challenges Ahead: Navigating Consumer Behavior
Despite the positive results, Macy’s recognizes the ongoing challenges posed by changing consumer behavior. Shoppers are becoming increasingly selective with their purchases, influenced by inflation and broader economic uncertainties. As the holiday season approaches, the company must navigate these challenges while maintaining its upward trajectory.
Conclusion: A Brightening Future for Macy’s
Macy’s unexpected profitability and enhanced sales performance underscore the effectiveness of its strategic overhaul under the leadership of CEO Tony Spring. While potential challenges loom on the horizon, Macy’s proactive approach positions it favorably for continued success in a competitive retail environment. The company’s journey serves as an example for local businesses in Jacksonville, emphasizing the value of innovation, customer focus, and strategic adaptability. Supporting businesses in our local economy not only fosters resilience but contributes to the overall growth and prosperity of Jacksonville.
Frequently Asked Questions (FAQ)
What were Macy’s comparable sales growth in the third quarter?
Macy’s experienced a 3.2% increase in comparable sales for the quarter ending November 1, following a 1.9% increase in the previous quarter.
What strategic changes has CEO Tony Spring implemented at Macy’s?
Under CEO Tony Spring, Macy’s has closed unprofitable stores, modernized 125 locations, enhanced customer service in fitting areas and the shoe department, and introduced exclusive luxury merchandise at Bloomingdale’s and Bluemercury.
What is Macy’s outlook for the upcoming holiday season?
Macy’s anticipates that consumers will be more selective in their spending during the holiday season, influenced by inflation and economic uncertainties.
Key Features of Macy’s Recent Performance
| Feature | Details |
|---|---|
| Comparable Sales Growth | 3.2% increase in the third quarter, following a 1.9% increase in the previous quarter. |
| Adjusted Earnings Per Share | 9 cents, surpassing analyst expectations of a 13-cent loss. |
| Net Sales | Slight decline to $4.71 billion from $4.73 billion due to store closures. |
| Strategic Overhaul | Closure of unprofitable stores, modernization of 125 locations, enhanced customer service, and introduction of exclusive merchandise. |
| Annual Earnings Projection | Between $2 and $2.20 per share, up from the previous forecast of $1.70 to $2.05. |
| Sales Forecast | Annual sales ranging from $21.47 billion to $21.62 billion, an increase from the earlier estimate of $21.15 billion to $21.45 billion. |
| Stock Performance | Shares rose by 2% following the earnings report. |
| Consumer Behavior | Consumers becoming more selective in spending during the holiday season, influenced by inflation and economic uncertainties. |
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