News Summary
Several couples in Jacksonville have accused wedding planner Brittney McColgan of fraud after she failed to deliver promised services or issue refunds. Issues of communication, missed deadlines, and lack of responsiveness have led to growing concerns among clients as their wedding dates approach. Affected couples, including Alyssa Yates and Genevieve McMillan, have detailed their frustrating experiences, prompting investigations into McColgan’s business practices, which now appear to be shifting towards a floral venture.
Jacksonville Couples Accuse Wedding Planner of Fraud
Several couples in Jacksonville have accused Brittney McColgan, the owner of The Anti Bride wedding planning business, of fraud after failing to deliver promised services or issue refunds. These allegations highlight significant issues with communication, missed deadlines, and a lack of responsiveness from McColgan, raising concerns among her clients as they approach their wedding dates.
Alyssa Yates and her wife Rachel are among the affected clients. They paid a deposit of $3,569 for a wedding scheduled in December. After initial meetings with McColgan, Yates found it increasingly difficult to get in touch with her. This lack of communication became a pressing issue when a DJ, whom Yates had assumed was booked by McColgan, revealed that he had not received a contract or any payment for their event. Yates had already issued an additional deposit of $1,290 for the DJ’s services, which she believed were secured by McColgan.
Despite efforts to confront McColgan about the situation, she initially appeared remorseful and promised a refund. However, as of May, Yates had not received the promised refund, despite assurances that it would be processed in September. Yates expressed her frustration, stating their only desire was to receive their money back rather than any apologies.
Genevieve McMillan, another victim of this alleged misconduct, shared a similar experience after paying a deposit of $4,000 for a May wedding. After a prolonged period of lack of communication, McMillan was finally able to obtain a refund, but only after threatening legal action that took about two months to materialize.
Amid these complaints, McColgan has publicly claimed her intention to leave the wedding planning industry due to stress; she is now reportedly operating a floral business called Kissing Tulips. However, the website for The Anti Bride disappeared shortly after inquiries from the media were made.
Recent reviews for Kissing Tulips indicate that the negative experiences involving McColgan have not been resolved, as various clients echo similar grievances regarding her conduct.
Attempts to reach McColgan for comments have been unsuccessful. Nevertheless, Yates did receive an email following a recent phone call, in which McColgan offered to meet in person to discuss the status of the refund.
In response to these incidents, Anthony Austin, a reporter, has been actively working to follow up with the affected couples in an effort to gather more information. The ongoing nature of these claims raises questions about the industry’s regulations and accountability for wedding planners in Jacksonville.
The situation surrounding Brittney McColgan and The Anti Bride serves as a cautionary tale for couples planning their weddings. Issues of trust and financial transparency are paramount in the wedding planning process, and clients are encouraged to undertake thorough research and verification prior to hiring any service providers.
In summary, the allegations against McColgan underscore serious concerns regarding customer service and ethical standards in the wedding planning business. As more couples come forward with similar stories, the impact of these experiences remains to be seen, potentially altering the landscape of wedding planning in Jacksonville.
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Additional Resources
- First Coast News: Jacksonville Anti-Bride Wedding Planner
- JD News: Willis Farm and Venue Plans Bridal Expo
- Visit Jacksonville: Weddings
- Wikipedia: Wedding Planning
- Encyclopedia Britannica: Wedding
Author: STAFF HERE JACKSONVILLE WRITER
The JACKSONVILLE STAFF WRITER represents the experienced team at HEREJacksonville.com, your go-to source for actionable local news and information in Jacksonville, Duval County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the Jacksonville Jazz Festival, Riverside Arts Market, and World of Nations Celebration. Our coverage extends to key organizations like the Jacksonville Chamber of Commerce and JAXUSA Partnership, plus leading businesses in logistics, healthcare, and entertainment that power the local economy such as CSX Corporation, Baptist Health, and VyStar Credit Union. As part of the broader HERE network, including HEREOrlando.com, HEREStPetersburg.com, HERETallahassee.com, and HERETampa.com, we provide comprehensive, credible insights into Florida's dynamic landscape.
