Government

City of Jacksonville, Florida

Jacksonville, Florida, operates under a consolidated city-county government, a structure established in 1968 when the city merged with Duval County. This consolidation created a unified administration that oversees both city and county functions, streamlining services and governance.

Executive Branch:

The executive branch is led by the Mayor of Jacksonville, who is elected to a four-year term and serves as the chief executive officer of the city. The mayor oversees most city departments, prepares the annual budget, and holds veto power over City Council legislation.

As of July 1, 2023, Donna Deegan serves as the mayor.

Legislative Branch:

The Jacksonville City Council functions as the legislative body, responsible for enacting laws, approving the budget, and overseeing city operations. The council comprises 19 members: 14 elected from individual districts and five serving at-large. Council members are elected to four-year terms and serve part-time.

In May 2024, Randy White was elected as the City Council President.

Judicial Branch:

Jacksonville’s judicial system is part of Florida’s Fourth Judicial Circuit, which includes Duval, Clay, and Nassau counties. The circuit court handles major civil and criminal cases, while the county court addresses lesser offenses and civil disputes.

Independent Agencies and Authorities:

Several independent agencies operate within Jacksonville, providing specialized services:

Jacksonville Sheriff’s Office (JSO): Led by an elected sheriff, the JSO is responsible for law enforcement and corrections within the city.
Jacksonville Transportation Authority (JTA): Oversees public transportation and infrastructure projects, including bus services and roadway developments.
JEA: Manages electric, water, and sewer services for Jacksonville residents.
Jacksonville Port Authority (JAXPORT): Administers the city’s seaport facilities, promoting maritime trade and commerce.

These entities operate with varying degrees of autonomy but coordinate with the city’s central government to ensure cohesive service delivery.

Jacksonville’s consolidated government model aims to provide efficient and unified services to its residents, reflecting a commitment to streamlined governance and community development.

Contact Information

General Inquiries:

Main Contact Center: For general assistance or to report a problem, call (904) 630-CITY (2489).

Mayor’s Office:

Address: Mayor’s Office, City Hall at St. James Building, 117 W. Duval St., Suite 400, Jacksonville, FL 32202
Phone: (904) 255-5000
Email: Contact the Mayor’s Office

Office of General Counsel:

Address: 117 W. Duval Street, Suite 480, Jacksonville, FL 32202
Phone: (904) 255-5100
Note: Under Florida law, e-mail addresses are public records. To avoid your e-mail address being released in response to a public records request, contact this office by phone or in writing.
City of Jacksonville

Property Appraiser’s Office:

Address: 231 E. Forsyth St., Suite 270, Jacksonville, FL 32202
Office Hours: Monday – Friday, 7:30 a.m. – 5:30 p.m.
Administration Division: Phone: (904) 255-7998
Customer Service/Exemptions Division: Phone: (904) 255-5900
Email: [email protected]
Note: Under Florida law, e-mail addresses are public records. To avoid your e-mail address being released in response to a public records request, contact this office by phone or in writing.
City of Jacksonville

Building Inspection Division:

General Assistance: For building, electrical, mechanical, or plumbing permits or inspections:
- Phone: (904) 255-8500
- Email: [email protected]

Zoning Questions: For inquiries about property setbacks or building permissions:
- Phone: (904) 255-8300
- Email: [email protected]

Right-of-Way, Driveway Permits, or Site Development: Contact the DSD Review Group:
- Phone: (904) 255-8310
- Email: [email protected]

Mobility or Impact Fees: For questions regarding fees:
- Phone: (904) 255-8330
- Email: [email protected]

Inspector Contact Information: Inspectors’ mobile phone numbers are available on the Building Inspection Division’s website.
City of Jacksonville

Office of Public Parking:

General Parking Inquiries: For parking options:
- Phone: (904) 255-5858
- Email: [email protected]

Special Event Parking (Downtown Area):
- Phone: (904) 255-5857

Stadium or Arena Parking: Contact ASM Global:
- Phone: (904) 630-3900

Service Requests or Problem Reports: Call (904) 630-CITY (2489).
City of Jacksonville

Sports & Entertainment Office:

Executive Director: Alex Alston
- Phone: (904) 255-5422
- Email: [email protected]

Administrative Contacts:
- Mercedes Parker – Executive Assistant & Special Projects Manager
  - Phone: (904) 255-5416
  - Email: [email protected]
- Wes Cromer – Special Events Manager
  - Phone: (904) 255-5421
  - Email: [email protected]

Finance Contact:
- Jennifer Malice-Kelly – Finance Manager
  - Phone: (904) 255-5426
  - Email: [email protected]

Event Logistics and Operations:
- Allyson Reese – Special Events Logistics Manager
  - Phone: (904) 255-5432
  - Email: [email protected]
- Michelle Tedrick – Event Operations Assistant Manager
  - Phone: (904) 255-5428
  - Email: [email protected]

For more contact details visit City of Jacksonville