Jacksonville, Florida, December 23, 2025
Residents of Grassy Pond Apartments in Jacksonville, Florida, have been without water for three days ahead of the holiday season. The water outage has forced tenants to seek alternative restroom facilities as management remains unresponsive to repair efforts. The local utility company, JEA, confirmed that the water was shut off through the master meter amid frustrations over poor communication regarding repair timelines. Advocacy groups are taking action in response to ongoing utility issues, emphasizing the need for accountability.
Jacksonville Residents Without Water Ahead of Holidays
Jacksonville, Florida – Residents at Grassy Pond Apartments on California Avenue have been without water for three days, just days before the holiday season. The outage has forced tenants to seek alternative restroom facilities at nearby businesses, as management remains unresponsive regarding repair efforts.
Details of the Water Outage
Tenants reported that essential facilities, including sinks, toilets, and showers, have been non-operational since Friday. The apartment complex, previously managed by Peoples Choice Apartments, is now under the management of Legacy Family Communities. A sinkhole at the back of the property has been identified as a potential contributing factor to the water issues.
Utility Company’s Response
JEA, the local utility provider, confirmed that the property manager requested a water shutdown to conduct repairs. However, this request was not granted, and instead, the water was shut off through the master meter. Residents have expressed frustration over the lack of communication and the absence of a clear timeline for restoring water services.
Background on Property Management Issues
This water outage is the latest in a series of maintenance concerns at properties associated with Peoples Choice Apartments. Previous reports have highlighted deteriorating conditions and unresolved maintenance issues at affiliated complexes. Efforts to contact representatives from both Peoples Choice Apartments and Legacy Family Communities for comment have been unsuccessful.
Impact on Residents
The prolonged water outage has significantly disrupted daily life for residents, especially with the holiday season approaching. The lack of basic utilities has raised concerns about the adequacy of property management and the responsiveness of utility services in addressing such critical issues.
Community Response
Local advocacy groups have been actively involved in addressing similar issues in the community. In a recent initiative, they delivered “coal for Christmas” to JEA, highlighting ongoing concerns about utility services and their impact on residents. This action underscores the community’s growing frustration with recurring service disruptions and the need for prompt resolutions.
Conclusion
The water outage at Grassy Pond Apartments serves as a stark reminder of the challenges faced by residents in maintaining access to essential utilities. The situation calls for increased accountability from property management and utility providers to ensure that residents’ needs are met, particularly during critical times like the holiday season.
FAQ
- What caused the water outage at Grassy Pond Apartments?
- The water outage was caused by a sinkhole at the back of the property, which has been identified as a potential contributing factor to the water issues.
- How long have residents been without water?
- Residents have been without water for three days, starting from Friday, just days before the holiday season.
- What has been the response from property management?
- Residents have reported that management remains unresponsive regarding repair efforts, and multiple attempts to contact representatives from both Peoples Choice Apartments and Legacy Family Communities for comment have been unsuccessful.
- How has the community responded to the water outage?
- Local advocacy groups have been actively involved in addressing similar issues in the community. In a recent initiative, they delivered “coal for Christmas” to JEA, highlighting ongoing concerns about utility services and their impact on residents.
- What is the current status of the water outage?
- As of now, the water outage continues, and residents are seeking alternative restroom facilities at nearby businesses. There is no clear timeline for restoring water services.
Key Features
| Feature | Details |
|---|---|
| Location | Grassy Pond Apartments, California Avenue, Jacksonville, Florida |
| Duration of Water Outage | Three days, starting from Friday, December 19, 2025 |
| Cause of Outage | Sinkhole at the back of the property |
| Management Response | Unresponsive; multiple attempts to contact representatives from Peoples Choice Apartments and Legacy Family Communities for comment have been unsuccessful |
| Community Response | Local advocacy groups delivered “coal for Christmas” to JEA, highlighting ongoing concerns about utility services and their impact on residents |
| Current Status | Water outage continues; residents seeking alternative restroom facilities at nearby businesses; no clear timeline for restoring water services |
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Author: STAFF HERE JACKSONVILLE WRITER
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